This policy is designed to comply with the requirements set out under the General Data Protection Regulations (GDPR). We take seriously, the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for anything other than to process their order or to answer any queries they may have about our products.
What data do we collect? We collect personal identification information from you in the form of Name, Address, email address, or any other personal information required to process your order, communicate status of your order or respond to your queries about our product. We will not process personal data unless at least one of the following requirements are met:
You have given consent to the processing of your personal data for one or more specific purposes.
Processing is necessary for the progression of your order, or in response to your queries.
How do we collect your data? You directly provide us with the data we collect, which we collect and process when:
You place an order with us for any of our products.
You voluntarily complete a customer survey or provide feedback on our website or via email
You view or use our website via your browser’s cookies.
You communicate with us via email or via our online contact forms.
How do we use your data? We collect your data so that we can:
Process your order and ensure it is delivered to your correct address.
Respond to your queries about our product
How long do we retain your data? Your Personal Data is kept for no longer than is necessary for the purposes for which the personal data is processed. It is held securely and protected against unauthorised or unlawful processing and against accidental loss or damage. We ensure that all data which is irrelevant for the purposes for which they are collected are shredded or deleted as appropriate. Your information will be carefully deleted or disposed of immediately upon any request from you that we do so.
What are Cookies? Cookies are files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information automatically through cookies or similar technology. For further information about cookies, please visit www.allaboutcookies.org
Our website uses your cookies to improve your experience on the website and keep you logged in while browsing our site.